EVERYTHING YOU NEED TO KNOW
REFUNDS, EXCHANGES & PROMOTIONS
We are here to help you make the best choice and are pleased to accommodate refunds and exchanges.
REFUNDS
If there has been an error on the part of ElEl De I Extensions, we will provide a refund or exchange on all hair extensions that have not been opened, worn or tampered with. To be eligible, your item must be unused and in the same condition as when you receieved it. It must also be in the original packaging. Unfortunately, we do not offer a refund on opened or used products or extensions.
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Outside of this, all sales are final and there are no refunds.
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EXCHANGES
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All exchanges must occur within 7 days of you receiving the hairl. No exceptions. Do not remove the rubber bands form the hair. If rubber bands are removed, all exchanges will be void and not accepted.
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Coloring, chemical alterations, or any modifications will make all guarantees null and void. We cannot accept back any hair that has been installed, colored, washed, brushed, bleached, dyed, combed, or cut.
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Inspect the hair WITHOUT unwrapping or running fingers through the bundles to ensure the product is to your satisfaction. If you are unsure, please show your stylist. If it is determined that ElEl De I Ext is at fault, we will refund or exchange at no additional cost to the customer.
Email your exchange request and then amil your unwanted products to ElEl De I Ext in the original packaging, in resell-able condition, with a copy of your written exchange request.
Send your hair back to us in a box (free at the post office) with signature confirmation to:
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ElEL De I Extensions
2601 S.MILITARY TRAIL
UNIT 14
WEST PALM BEACH, FL 33417
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Once we have received your return order, we will contact you via email to process the exchange.
Your are responsible for any exchange shipping fees unless ElEl De I Ext. was at fault. For any questins regarding exchanges, please contact us via email at info@letlizzdoit.com or call 561-853-0481 Monday - Friday 9AM-5PM EST.
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SALE AND PROMOTION TERMS
All items purchased on sale are final sale and will not be refundedor exchanged. Sales and other promotional discounts or offerings cannot be combined. You cannot use multiple discounts at one time.
All promotional offers are for one-time use only. Codes may not be valid on Sale, New Arrivals, Holiday specials or e-Gift cards. Shipping & handling, taxes, any international fees. and purchase of e-Gift cards do not qualify towards the minimum purchase.
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Promotional offers are not redeemable for cash, credit, e-Gift cards not are they valid towards previous purchases. We reserve the right to cancel any order due to unauthorized, altered or ineligible use of this offer and to modify or cancel this offer due to system error or unforeseen problems. Subject to change with out notice.
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FREE SHIPPING
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to receive free shipping in the U.S., add at least $380 USD of merchandise before tax and shipping charges will automatically be adjusted on qualifying orders at checkout. Shipping & handling, taxes any international fees, and purchase of e-git cards do not qualify.
This offer is not redeemable for cash, credit, e-gift cards nor are they valid toward previous purchases. We reserve the right to cancel any order due to unauthorized, altered or ineligible use of this offer and to modify or cancel this offer due to system error or unforseen problems. Subject to change without notice.
